Timing depends on the website or platform and the evidence needed for the report. Some requests lead to action within hours; others take days, weeks or longer. There is no guaranteed removal deadline.
What happens before a removal?
- Detection: We find a potentially infringing page, post or account.
- Review and filing: We check the evidence, authorization and plan coverage, then submit an eligible report.
- Platform response: The recipient reviews the report and decides whether to remove the content, disable an account or delist a search result.
- Follow-up: We check the recorded outcome and review available follow-up or escalation routes when appropriate.
Scan schedules, queue priority and follow-up dates are not removal deadlines. A submitted request does not mean the content has been removed. An impersonation report may need additional identity or account evidence, and reporting a post does not guarantee removal of the entire account.
When do you contact the hosting provider?
It depends on the site and how it responds to the initial takedown requests. There is no fixed number of days based on how long the site or page has been online. Before escalating to its hosting provider, we collect evidence of the content and document previous removal requests and any responses.
Contacting the website itself and contacting the company hosting it are separate steps. We review the available provider contact and reporting requirements before sending an escalation. Collecting evidence does not mean an escalation has already been sent.
For an update on a particular case, send support the affected URL. We can check what has been submitted, any recorded response and what still needs review.